27/07/2012

National Rail App FAIL

Thanks to National Rail and their 'lovely' iphone app, their journey planner caused myself and my wife to be stranded on the night of her birthday for 3 hours on the street until 3:50am, whern we managed to get a bus back. Leaving my bike in Brighton.
She had a bad leg yesterday so she couldn't dance like we wanted to. All we ended up doing was beach walking, and after finding out the last train was at 11:36, instead of the App's 00:50, we we thrown out of the station and had to sit in a shop alcove in cold winds and summer clothing.

She and her son had a dentist appointment at 10:30 today, but I subconciously turned the alarm off when it went off.

Her day was a bit of a disaster, because she paid for a train to Brighton for her and the kids (6 kids, 10-21) and ended up waiting nearly 2 hours just get there. All because some selfish scumbag had decided to steal a signal cable.

So she and the kids missed the shops, and were then made to wait to be served at their table in Harvester (with increasingly irate children) for an hour!

She called it 'a day of waiting' she was also supposed to have the Harvester staff sing her a happy birthday. It never happened. She just got a huge £100 bill instead! I got there in time for desert.

After the kids went home, more waiting, after a long walk uphill to a non existent, fabricated lie of a train home.

1 comment:

  1. Hi, I've managed to find the source of the problem. There appears to have been a bus programmed into the timetable which should have departed at 00:50. If you contact Southern (who ran the bus service) they should be able to tell you whether it ran or not.

    This is the service as shown on our website: http://pic.twitter.com/3JZIATCq On the app, you can click on the journey to see whether it's a train/bus/ferry.

    I'm assuming that the bus didn't turn up, in which case your best port of call would be Southern who can be contacted via their website: http://www.southernrailway.com/your-journey/contact-us/contact-us-form/

    ReplyDelete

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